New Balance was founded on one simple maxim: we were born to move. For over a century, that idea has inspired us to support athletes of all kinds in their pursuit of excellence, whether that means winning a medal or just leading a more active lifestyle. But as proud as we are of our history, were even more excited about our future. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We seek leaders and pioneers those kindred spirits who follow only their passions because tomorrow belongs to the courageous of today. Join us in upholding a culture of integrity, teamwork, and community. Join New Balance and declare your independence. MAJOR ACCOUNTABILITIES
Provide customer service using proper selling techniques, product knowledge, and the GUEST service model:Greet and make customer contactUnderstand the customer's needsEducate the customer on product features and benefitsSolve any customer problems/answer any questionsTransact the sale through suggestive selling, multiple selling, and effective closing
Greet and make customer contact
Understand the customer's needs
Educate the customer on product features and benefits
Solve any customer problems/answer any questions
Transact the sale through suggestive selling, multiple selling, and effective closing
Correctly measure and fit customers with appropriate NB product
Inform customers about any promotions we have running
Keep the floor always looking its best neat, organized, and well stocked
Make sure items are labeled and price marked properly
Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.
Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses
REQUIREMENTS FOR SUCCESS
Must be 18 years of age or older.
Should be a people person!
Past retail experience preferred, but not necessary
Strong customer service and verbal communication skills
Demonstrated ability to flourish in a team environment
Familiarity with cash register functions
Ability to quickly perform basic math
Willingness to work a flexible schedule that may include weekends and holidays
Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; push or pull 50 lbs. over 200 ft. occasionally; stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Our Benefits: Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. In addition to a comprehensive traditional benefits package (medical, dental, vision, 401k, etc.) we proudly offer a slate of more nontraditional perks opportunities like on/offsite seminars, customized team building sessions, tuition reimbursement, and various mentorship programs that encourage our associates to grow personally as they develop professionally. Youll also enjoy a flexible work schedule, gym discounts, fitness reimbursements, and volunteer opportunities, because work-life balance is more than just a buzzword its part of our culture. Equal Opportunity Employer: New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran. Associated topics: courtesy, courtesy clerk, customer experience representative, customer service, deliver, delivering, retail customer service, sales associate, sales consultant, sell
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.